Free Member Listed Since 2004 |
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PT Invosa Systems Indonesia |
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| Mesin Antrian |
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| | Customer satisfaction is the most important key for success in recent tough competition beside Quality, Cost, Delivery, Services. Various improvement activities have been implemented in order to get better customer satisfaction. Companies, who have business in public services such as Banking Institute, Government Electricity Department, etc, have to pay more attention since they have a lot number of customers.
In such companies, it is a big possibility that customers have to stand in the line while queuing for the next service when they come to make some business transactions. In this case, costumers might feel uncomfortable during their waiting time for transaction due to the long-standing queue, and in turn this will allow them to think to get alternative company that serves much better.
ItsQute becomes a perfect solution for this queuing problem. Our product, ItsQute, is a system that efficiently manages customer queue at your company. So by applying ItsQute to the front desk of your company, customers do not have to stand in the line during the waiting time. In other words, customers are able to take seats in the waiting room or leave it for a while since there is estimated time-left for the customer to be served.
ItsQute is developed by IT professionals who are experienced in developing software systems locally and internationally. The product is web-based software running on Linux server, which in turn guarantees the security and the stability / robustness of the system. In addition, our software is very user-friendly by adopting look & feel mechanism.
ItsQute covers all features commonly needed for queuing management system. Specifically, this product includes but not limited to the following features: counter management, queue cards management, counter / teller performance results management. Moreover, we are ready to develop and add any additional customized features required by your company.
The advantage of ItsQute compared to similar products:
1. Easy for upgrading and adding features since all the systems are computerized
2. Low cost implementation, upgrading and maintenance
3. Multimedia features as an option
4. Customizable based on customer requirement
5. Detail information and statistics of Counters / Tellers performance
6. Tellers / counters monitoring by administration | | |
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| Origin: | Indonesia |
Your inquiry will be recorded in "Member Trade Mail". |
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| Company Contact |
| Name: |
Mr. M Andy Rofii [Director/CEO/General Manager] |
| E-mail: |
Send Message |
| Homepage: |
http://www.invosa.com |
| Instant Messaging |
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| Mobile Number: |
08158046049 |
| Phone Number: |
62-21-89908434 |
| Address: |
Ruko Roxy Blok A/18 Jl MH Thamrin Lippo Cikarang Bekasi 17550, Jawa Barat Indonesia |
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